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Returns

RETURN POLICY

Customer satisfaction is our goal. If, for any reason, you are not 100 % satisfied with a product, you may return the product within 30 days of the date of purchase. You may request a refund or a credit towards future purchases.

All goods being returned should be in a condition that allows resale (unopened, undamaged bottles)

Shipping must be prepaid (by yourself) on all product returns.

All returns must be preceded by a return authorization. 

To obtain a return authorization code (RAC) please email us at support[at]natural-remedies-pro.com. You will be given instructions regarding further steps.
Returns will not be accepted without return pre-authorization (RAC) or if sent C.O.D. 

ERRORS 

Every effort is made to avoid errors, however if an error occurs in an order, please notify us immediately so that an adjustment can be made by emailing at: support[at]natural-remedies-pro.com or calling our toll free number: 1-877-510-4004.

DAMAGED SHIPMENTS 

Please check your order for damage upon arrival. Should your order arrived visibly damaged, do not accept it.
If you find damaged products inside the package, please contact us immediately. 

All damaged goods will be replaced at no cost to you, but we will require information that will enable us to file a claim with the courier company. You will be given instructions regarding further steps.

FRAUD

Unfortunately this occasionaly does happen.

Natural-Remedies-Pro.Com (div. Klub Sunshine Nasze Zdrowie Ltd.) reserves the right to refuse a refund on return if it suspects fraud, abuse or breach of any of the Policies and Procedures.

We are here to assist you. Please do not hesitate to contact us at support[at]natural-remedies-pro.com.