RETURN POLICY
Customer satisfaction is our goal. If, for any reason, you are not 100 % satisfied with a product, you may return the product within 30 days of the date of purchase. You may request a refund or a credit towards future purchases.
All goods being returned should be in a condition that allows resale (unopened, undamaged bottles)
Shipping must be prepaid (by yourself) on all product returns.
All returns must be preceded by a return authorization.
To obtain a return authorization code (RAC) please
email us at support[at]natural-remedies-pro.com. You will be given instructions regarding further steps.
Returns will
not be accepted without return pre-authorization (RAC) or if sent C.O.D.
ERRORS
Every effort is made to avoid errors, however if an
error occurs in an order, please notify us immediately so that an
adjustment can be made by emailing at: support[at]natural-remedies-pro.com
or calling our toll free number: 1-877-510-4004.
DAMAGED SHIPMENTS
Please check your order for damage upon arrival. Should your order
arrived visibly damaged, do not accept it.
If you find damaged
products inside the package, please contact us immediately.
All damaged
goods will be replaced at no cost to you, but we will require
information that will enable us to file a claim with the courier
company. You will be given instructions regarding further steps.
FRAUD
Unfortunately this occasionaly does happen.
Natural-Remedies-Pro.Com (div. Klub Sunshine Nasze Zdrowie Ltd.) reserves the right to refuse a refund on return if it suspects fraud, abuse or breach of any of the Policies and Procedures.
We are here to assist you. Please do not hesitate to contact us at support[at]natural-remedies-pro.com.